AB Beauty ("we", "the studio") respects your privacy. This policy explains what data we collect, why we collect it, and how we protect it.
1. Data we collect
• Name, phone number and email when you book online, use the chatbot or newsletter.
• Date, time and selected service for appointments.
• Messages sent via WhatsApp, Instagram or contact forms.
• Language preference (Albanian / English) and cookie consent.
2. How we use it
• To confirm, remind or modify your bookings.
• To contact you regarding your service (phone, WhatsApp, email).
• To improve the website and studio services.
• Newsletter only with your explicit consent.
3. Legal basis
• Contract performance (service booking).
• Your consent (newsletter, non-essential cookies).
• Legitimate interest (site security, basic analytics).
4. Retention
• Booking data: up to 24 months after your visit.
• Newsletter: until you unsubscribe.
• Technical logs: up to 12 months.
5. Third parties
• We do not sell your data.
• We may share with hosting, email or SMS providers strictly for service operation, under confidentiality agreements.
• Authorities only when required by law.
6. Your rights
• Request access, correction, deletion or restriction of processing.
• Withdraw newsletter consent at any time.
• Lodge a complaint with your data protection authority.
7. Security
• Reasonable technical and organisational measures (SSL, restricted access, backups).
• No online system is 100% secure; please use strong passwords where applicable.
8. Contact
• AB Beauty, Prizren, Tirana Street
• Email: info@a-b.beauty · Phone: +377 45 544 455
• Last updated: 2026